At the time, I called it After a similar outcry from Microsoft customers a Microsoft executive acknowledged having received on this issue , Microsoft rolled back the changes and less than a month later. I would call back and explain your situation to another rep. The only way to transfer an existing installation that works is to call in and jump through their phone system hoops to get an activation number. The Windows license is fine, activated successfully, but the Office 2013 we're stuck with this. I'm afraid we cannot transfer the Office from one computer to another, instead, we need to transfer the computer together with the Office.
There's been a lot of negative reaction from people who have bought Office 2013 when it was discovered that the software's end user license agreement. I'm from Brazil, our local licensing center is under 55 0800 888 4081 We already explained the situation, they insist we reach the activation limit. Even with the new Office 2013 licensing, Office 365 is a better deal. You may transfer the software to another computer that belongs to you, but not more than one time every 90 days except due to hardware failure, in which case you may transfer sooner. Initially an automated system will ask you to punch in the code displayed on your screen.
A product key is a unique 25-digit number that is provided with each copy of the product. Maybe the one you got was having a bad day. From your description, I understand that you want to know how to transfer Office Home and Business 2013 to a different user on the same computer. She didnt know why the Microsoft website says you can. Give your career a boost with. If your environment requires to transfer the products between computers frequently, I suppose the retail boxed products are no longer the best option, check to explore which offering will give you the most value.
That novel way of selling Office has perhaps made some consumers scratch their heads about which course to take. There is also the new start up screen that offers you a selection of recent documents and templates in order to save time. I agree, I don't understand why they are telling you otherwise. Microsoft had restricted users from , but now they amended the license agreement. Explain that you are transferring the installation from a dead machine that is the most reliable answer.
The primary requirement under this license is that the Office 2013 software can only exist in one place, and be installed on one computer at any given time. A dedicated client advisor to take care of your requests in priority and to answer your commercial and technical requests. I never had them ask any other questions. You may not transfer the software to another user. Then after being forwarded to even more people, all asking me the same questions my name, email, phone number , but nothing relevant to my problem, I discovered a small point online — I could not install the software if I was connected to the Internet. He quit 2 days later.
When you call in, wait until you are given the option of talking to a live service rep. I tried to install it on the new one but it keeps saying I need to associate my license key with a Microsoft account first. In any event, when you activate, you'll either get smooth sailing, or it will want you to activate over the phone. Based on customer feedback we have changed the Office 2013 retail license agreement to allow customers to move the software from one computer to another. As a result, the new agreement is decidedly more flexible and user-friendly. I've never been denied an activation and I have had to fool with dozens of Office installs and the Microsoft's idiotic activation process.
I ended up resetting the computer and installing Office all over again. You may transfer the software to another computer that belongs to you, but not more than one time every 90 days except due to hardware failure, in which case you may transfer sooner. Complaints from customers, however, prompted Redmond to change that policy. We bought a computer and installed Office on it for a new employee. I'm from Brazil, our local licensing center is under 55 0800 888 4081 We already explained the situation, they insist we reach the activation limit.
I told her that it was because Microsoft lies about most everything. Any time you transfer the software to a new computer, you must remove the software from the prior computer and you may not retain any copies. We think this new lineup offers unmatched choice and value for students, families and everyone in between. While this is a much more reasonable licensing policy for Office 2013, and it will satisfy many Microsoft customers, the reality is that most businesses and consumers instead of Office 2013 anyway. You may transfer the software directly to a third party only as installed on the licensed computer, with the Certificate of Authenticity label and this agreement.
I talked to at least 5 people before one told me that it cannot be done. Microsoft rolled out its subscription-based Office 365 offerings to consumers for the first time. You may transfer the software to another computer that belongs to you, but not more than one time every 90 days except due to hardware failure, in which case you may transfer sooner. Uninstall or not, re-activation may work or it may not. Uninstall from the current device then install and activate on the new machine. The Microsoft Software License Terms are located in the product installation folder on your computer. She graduated with a bachelor's deg.