Is There an Early Termination Fee? Please email me at cherette. You will need to pay it in order for your cancellation to go through. Planet Fitness clearly states how a person can join the gym, but they fail to tell the customer how to cancel the membership. I have dialed every number in their system and left messages and never got a call back! Please email me with either your 9 digit agreement number or the home phone number on your account so that I may look into this for you. I told the lady at reception to cancel my membership because it reached a year.
I went looking for my contract to find out where this 30 day policy was. Now I need to seek legal options. I'm going to cancel my membership and pray they actually cancel it. I made an attempt to cancel my membership, however, they charge you ten dollars up front, plus the ten they are going to take out that month. However they claim to not have received it and charged me late fees and kept trying to process the payment.
I apologize I was unable to further assist you today. One thing is that they never noticed me due to my credit card being expired and they said they sent me a letter every month but I never received one and while that was happening I went into the fitness center and worked out and they did not say one word to me about my account. I was advised to wait till may 26th to sign up so I wouldn't be charged for 2012 mantenence fee; it'll be due in June 2013. Once any minimum term has been met, your membership will continue on a monthly basis. I will be changing banks on Monday and can't wait for them to call.
I'm pregnant and decided to get out of the Army and have been out of a job so we can't afford the monthly payment anymore. I asked for my cancellation letter. My wife had to send an official letter to them stating her desire to cancel, by certified mail. Original review: April 30, 2019 This is the worst gym ever! It is worth taking a moment to consider what you are getting for your money. If you feel like you are paying for a lot of services or equipment that you rarely use, perhaps you can find a more economical option. Janet must have the best job in the world: blame the local club owner when ever anything comes up.
They are sorry and I don't even blame the employee for doing their job. It is all in the fine print. I said whatever, that's fine. If you are sending a letter, please call the club to verify that your membership can be cancelled at this time. I'm still trying assess what your damages are, whether I give you 2 weeks or 4 weeks notice. It includes a T-shirt, unlimited access to one Planet Fitness club and unlimited access to training.
It was over when I left the club. Thank you for putting this in writing. I even understand an extravagant late fee but paid on the day after it's due when you run it through again is sadistic. The second, and really only, issue is, I called to cancel my account and they said they couldn't do that. . I'm in the same boat.
A few days later they called me to confirm and say thank you. For over seas orders we reimburse with the condition of providing us with a receipt of postage. D, Thank you for your below email. Once that is paid, your account will cancel on November 28, 2016. Our non-discrimination policy states that members and guests may use all gym facilities based on their sincere self-reported gender identity. You allow men in there, and we are appalled by it.
These people will keep taking your money even if you try to cancel your account. We strive to address all consumer feedback, positive or negative, and want to make your situation was handled properly. This has been going on for months. However, they continue to draw the money out of my credit Card account. I'm so tempted to get my lawyer involved. However, on march 1, i began receiving daily calls from abc financial talking about my gym membership. I called in wanting to know why, and explained I had until March 18th to cancel.