Toyota has the nerve to charge a premium price for a worthless piece of garbage. Let me know if you hear anything. They should be ashamed of putting this garbage in expensive cars, and they should be a whole lot more ashamed of not doing anything about it after this time. In addition, the automatic locks, heating, airconditioning, and other functions do not work. Obviously that does not work one cell reception is bad.
We always have our Google Maps app active so that we can get to our destination. Friday I called and took it in. Of course they have not been, although now at least I can program in my home address. I think we all should file a class action lawsuit against Toyota! On a trip of 800 miles the system rebooted twice. Finally after trying everything, it came on. I called the salesman, he came and tried to get it working too.
But in most cases, the system calculates a new route that either eventually intersects with the original route, or it takes you a different way entirely. Makes the new Garmins look good and they too have fallen off my good graces list due to their insane routing and poor programming. Availability and accuracy of the information provided by the navigation system is dependent upon many factors. The radio will store these and errors and after ten to fifteen minutes will power cycle itself to try and solve the issue, and will continue to do so until the cable is removed. This did not seem to help much. Since the Highlander is based on the same chassis and engine I expect the same.
I now have to wait for a regional Toyota Tech to authorise replacement of the secondary unit. I just want to rip it out of the dash, but I would miss the rearview camera. Please let us all know of any fixes. Did not occur until after owning the vehicles for a year or so. I read most of the comments below and they are spot on. I have been back to the garage and had latest Entune downloaded, I have checked my phone a Samsung S6 … which worked perfectly on my 2012 Highlander. At 49k miles, system has now frozen up completely, continuous rebooting, and dealer says they can not fix.
The dealer said, this is the latest model, though on the amazon. And I am still driving my 17 year old Toyota Camry. What's the difference between connected navigation and integrated navigation? Those other systems allowed entry while driving but they lack small subtle things that the Toyota has and standalone systems too , such as which side of the street the destination is on and accurate turn graphics relative to the road, not just Left or Right arrows. Fortunately, the car has otherwise been great. Little of substance has changed with this year's model.
I am trying to work with Toyota Customer Relations manager and get them to replace my head unit. I am not a happy camper right now. In addition, the automatic locks, heating, airconditioning, and other functions do not work. I think, it is still a toy, not a serious system. They fix the problem and resell it. This issue randomly occurs and is still an issue. They had another mechanic look at it and could not determine the issue.
They will be replacing the entire system under warranty. I am 100% on board with a class action law suit!! My dream car and a highly reputable company let me down. Yes I did punch in full screen on the map mode. I believe it was the best Toyota sedan, ever made by Toyota. Toyota is not what the used to be. I have been in touch with Toyota Care.
Feel like most of the other consumers, it much more dependable and updating is free on the Garmin web. I will look at other vehicles once I hand in the Ford, and I am loving my highlander but why should I have to use my iphone or Ipad to travel. From all the troubleshooting it appears that it is fine until a phone is connected via bluetooth, but once it has been connected, disconnecting it does not erase the data. It seems from reading all the comments that the purchase of any Toyota product with a built in navigation system is a waste of money. Usually, the only fix is to restart. A few months ago it rebooted constantly during my 30 minute commute. The nav tells me to make a turn right in the middle of the expressway, and sends me in circles.
Time will tell but so far it looks like a good fix. Listen to music, listen to radio, watch the movies, play games and many other wonderful in-car multimedia entertainments. I fold down the 3rd row seats for extra cargo space. Like just about everyone else I find the Toyota navigation system to be a disaster. Problem was gone, except for the clock, which had to be reset. If someone wants to use these online versions of maps on their Highlander navigation, please watch the YouTube video above.